Frequently Asked Questions

Firewood FAQs

What is kiln-dried firewood?

Kiln-dried firewood is wood that has been treated in a heating apparatus called a kiln to remove the moisture content from green or seasoned wood. This process makes the wood burn hotter, brighter, cleaner, and for a longer time.

The kiln-drying process also eliminates any disease, pest, mold, and mildew from the wood. The Better Burn Firewood team assures that all of their firewood is made disease, pest, mold, and mildew-free.

Is kiln-dried firewood better than seasoned firewood?

Yes, kiln-dried firewood is superior to seasoned firewood. The kiln-drying process eliminates any disease, pests, and mold, and reduces the moisture content of the wood to less than 20%. This results in 35% more efficient burning, meaning you can burn less wood and get more heat.

What type of wood is used in kiln-dried firewood?

Better Burn uses a mix of VA hardwoods, including cherry, hickory, maple, red oak, white oak, locust, and ash.

What is the process for producing kiln-dried firewood?

Our process for producing kiln-dried firewood involves small diameter logs being cut to 16" length, with a maximum 10% variation. Split hardwoods are then moved into the kilns for a 48-hour hot air treatment that reduces the moisture content to 20% or lower. All the wood is tested with moisture readers to ensure the proper moisture level. The firewood is then sorted, and any substandard waste material is discarded. This process results in the cleanest, driest, and hottest burning firewood in the industry.

What is the moisture content in kiln-dried firewood?

The moisture content of our hardwood can vary due to the size and species of the wood, but our top priority is to maintain satisfied repeat customers who value quality firewood. On average, our hardwood is dried to a moisture content of 15 to 20 percent.

What is the moisture content in seasoned firewood?

Moisture content in seasoned firewood doesn't have a standard definition or specification, which can result in some suppliers selling poorly seasoned, green wood that produces low-quality fires. Well-seasoned wood can range from 25 percent to 40 percent moisture content. Additionally, the presence of dirt, mud, or debris on the wood may depend on whether it's stored on pavement or not.

What is moisture content?

Moisture content is the measure of free and chemically bonded water in a material, and its definition varies across industries. Soil science considers water availability for plants before wilting, while wood drying deals with both free and chemically bonded water, with the latter being more challenging to remove. To determine moisture content in wood, weight change is measured before and after heating to remove water. Like a paper towel, wood can hold a moderate amount of moisture without losing strength, while paper can absorb more but lose its strength.

How does moisture get out of firewood?

Trees conduct moisture from roots to leaves to sustain themselves, but when the wood dries, three forces are at play. After being cut, wood fibers become saturated with water, which varies by species. Capillary action moves free water within the wood from wet to dry sections, aided by the partial pressure of water. Moisture content differences cause the moisture to seek equilibrium with the environment, and in the kiln, warm air circulates to draw water out of the wood. Moisture movement in drying wood tends to flow laterally, and the degree of splitting affects the surface area exposed to drying. Smaller pieces dry faster tangentially.

Where is your firewood stored?

Our "from forest to fireplace" process ensures that the wood is protected from the moment it leaves the kiln until it is stacked where you want it. We take care of it every step of the way to prevent any moisture from affecting the consistently good burning wood you receive. To ensure this, we avoid delivering on rainy days.

Where should I store the kiln-dried firewood?

Customers should store their kiln-dried firewood indoors or in a covered area to protect it from exposure to weather and moisture. Ideal storage locations include basements, closets, coal bins, extra rooms, or wood racks. It is not advisable to store the wood outdoors or in an uncertified kiln-dried state, as it may release moisture and attract insects.

How much wood is in a cord of firewood?

In the USA, a full cord of firewood is legally defined as a stack that measures 4 feet wide, 4 feet high, and 8 feet long, with a volume of 128 cubic feet. This is a significant amount of wood!

The term "face cord" is also used to describe a stack of wood that is 4 feet high and 8 feet long, but with an average width of around 16 inches (the size of the firewood pieces). A face cord is approximately one-third the volume of a full cord of firewood.

Is it better to buy kiln-dried firewood in bulk?

Pre-packaged bundles of "quality" kiln-dried wood are sold at grocery stores, gas stations, and big box stores. Although they may seem like a bargain, they end up being expensive. Prices from multiple locations revealed that a full cord of wood costs $1,200 - $1,500. You're essentially paying for the bag, label, shipping, and price gouging from whoever is selling it on a cold day or for a last-minute bonfire with s'mores!

At Better Burn Firewood, you only pay for the wood. We deliver and stack your order without any hidden charges, annual contracts, or delivery plans. By buying from us, you save hundreds of dollars and can simply put another log on the fire, sit back, and relax.


Delivery FAQs:

How long does it take for firewood to be delivered?

We typically deliver firewood within three business days of the order, depending on the season. If you need an urgent delivery, we recommend calling as soon as possible to discuss options.

Can I choose the delivery date for my kiln-dried firewood? 

Yes, we will work with you to schedule a delivery date that is convenient for you.

Do I need to be present during delivery?

No, the customer does not need to be present during delivery. Our staff will ask for instructions on where to place the firewood.

How long does it take to stack a delivery?

We cannot estimate precisely how long it will take to stack each delivery, as this depends on the location and personal needs of the customer. However, on average, they assume a speed of 30-60 minutes per order.

If I don't have my firewood stacked, where will it be dumped?

Before delivery, our team will ask the customer where they would like the firewood dumped. It is recommended that the firewood be dumped on a paved surface to keep it clean and dry.

How large is the firewood delivery truck? Will it fit in my driveway?

The Better Burn Firewood team has the equipment to accommodate specific locations, and we will consider the challenges of each location and determine the best method of delivery.

What is the minimum order for delivery of your kiln-dried firewood? 

Our minimum order for delivery of kiln-dried firewood is a 1/8th cord.

Can I pick up my firewood order instead of having it delivered?

Sorry, we do not offer pick-up delivery options.

Have More Questions About Buying Firewood?

We trust that this page has been helpful in your search for firewood. However, if you still have any doubts or further inquiries, please do not hesitate to ask us. We are always happy to assist you!

Please call us at 703-775-WOOD or email us at to get your 🔥🪵 questions answered!