Over the years we have tried many different firewood providers. Better Burn Firewood is so superior to all that it shouldn't even be listed in the same category. The wood is perfect--dry, well-cut, fragrant, easy to start and slow to burn. Hands down the best quality firewood we have ever used in the last 50 years or so. The customer service is an art unto itself. My last firewood provider was very expensive, inflexible and non-responsive. He looked for opportunities to overcharge me. He claimed, for example that because there were a few little steps to get onto my porch, I should pay 1/3 more than the rest of the clients. Better Burn could not be more caring, responsive and gracious. The minute I put in my order, the wood arrives in 1-2 days, even during holidays. The team is fast, efficient and unobtrusive in stacking the wood on my front porch. There is always something extra that I didn't pay for--a few extra logs and/or quality kindling. After the delivery, the owner immediately follows up, asking if I was satisfied with the delivery and what I thought of the quality of wood. He is gracious, humble, professional, flexible and displays genuine care for each customer. And in spite of the superiority of the product and their customer service, the business keeps prices very modest. I will never use another provider.

Amazing service. They were having issues with their delivery software on the day my order was to be delivered, but after a quick email to them, my wood was dropped off that evening even though it was after hours and I said it was perfectly fine for delivery the next day. I was told making their deliveries on time, day of was a priority of theirs and so it was personally delivered at 7:30 pm that day. The quality of wood was excellent, was given around 30 pieces above what my order called for and a free box of kindling on top. Highly recommended. Plan on ordering again from Better Burn in the Fall.

Better Burn Firewood provides an outstanding delivery service & product that goes above and beyond expectations. Travis is incredibly kind and takes the time to explain the different types of wood, ensuring you understand their qualities and best uses. His knowledge and willingness to educate customers make the experience even better. The response time is amazing—he answered my call on the first try (while I didn't even get a call back after multiple attempts with mulch and stone), which is rare these days. Delivery was prompt, and the entire process was smooth and hassle-free. With such excellent service and top-quality firewood, I will definitely be a lifetime customer!

Love the wood and the service. Excellent fires, little smoke, high heat. Team stacked the wood perfectly and cleaned up.

As described and great service. Will buy from again.

Years ago I would order as much as a cord of 'seasoned' wood at a time which required outside storage and lengthy aging because the wood was never ready to burn. Second-year wood burned great, but by then the bugs and mice had set up shop making it a problem to bring into the house. Better Burn's firewood is clean and bug free such that storage in my garage is feasible which beats the heck out of hauling wood from the back yard. The delivery service is top notch, fast and reliable, and now I can buy just what I need when I need it. Highly recommended.

As always, Travis and the team are true professionals.

I was impressed by the quality of the wood, and the fact it was kiln dried. I may try the hickory next time. Wood splits well.

Excellent customer service! Very courteous and professional! I highly recommend them!

Very pleased with Better Burn! This is our second season using them. Quality wood and the service was great. Prompt delivery and they followed up to make sure we were satisfied with the wood and delivery. Nice to do business with a company that truly cares about their customers.

Great service, quick delivery, and excellent, clean burning wood. I highly recommend this company for your firewood.

From now on, we will only use Better Burn for our wood needs. The were very professional and helpful. The helped us pick the right wood for our need. The delivery was very smooth.

The quantity, the quality of firewood and on top of free delivery cannot be beat! I will only be purchasing my firewood from Better Burn from now on.

I ordered a half cord of kiln dried firewood and it was delivered quickly, and was also a really generous quantity. I've burned it several times and its great - super dry and fast starting. I will certainly buy from Better Burn again!

Jeff G

prompt delivery and really good wood. worth the extra price